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Windows 11 facial recognition this option is currently unavailable fix Select the Get Started option and follow the on-screen instructions to I went into the settings to improve the recognition but the options to improve recognition or remove it are grayed out and it says that this option is currently unavailable and that "something went wrong, try again later. You can check for the updates from Windows Update in the Settings application, if your Windows it's up to date, now we can proceed. Before you begin. Windows Hello Biometrics and facial recognition can When I go into the log in options, they all say, 'this option is currently unavailable' and 'something went wrong, try again later'. " The explanation was "We couldn't find a camera compatible with Windows Hello Face. yet have to fix. When Windows 10 is ready to install, you’ll see a recap of what you’ve chosen, and what will be kept through the upgrade. Step 2: Select the Get Help app from the search results as shown in the below screenshot. I have attached a photo but all his options are greyed out "This option is currently unavailable" and also saying "Something went wrong. Here are several common scenarios and troubleshooting steps that may resolve the issue. HP Spectre x360 - 13-ap0028ca or 5MT98UA#ABL. Scan Your On my device sign-in options, Facial Recognition (Windows Hello), it keeps showing that "This option is currently unavailable and we couldn't find a camera compatible with Windows Hello Face". Previously I have had messages saying my organization requires I reset my pin. Windows 11 fingerprint not working,Windows Hello not recognizing fingerprint,troubleshoot fingerprint sensor Windows 11,issue with Windows Hello in Windows 11. Edit the Group Policy 3. Reset the Hello Facial Recognition Settings. Navigate to Computer Configuration > Administrative Templates > System > Logon. When trying to set up Windows Hello for Facial recognition and fingerprint recognition. Windows 11 and Windows Hello for PIN signins. Well that is gone now and still no facial recognition. For more info on how to do this, go to Configure Windows Hello. Remove Facial recognition feature; Next, click on Get Started Here are the ways to troubleshoot Windows Hello not working on Windows 11. " and "We Couldn't find a camera compatible with Some users reported that Windows Hello Face is currently unavailable in Windows 11, which might cause poor camera-related upgrades. Thank you. Ensure the "Turn on convenience PIN sign-in" policy is enabled. Usually, setting up Windows Hello PIN on Windows If you tried all the steps I gave which usually fix Hello Fingerprint including the Repair Install in Step 9, then look over this tutorial for a gold standard Clean Install which compiles the best possible Install of Windows We Couldn't find a Camera Compatible with Windows Hello Face | This Option is Currently Unavailable. Disconnect that. I've gone into Device Manager > Biometric devices and uninstalled Facial Recognition (Windows Hello) Software Device, restarted the laptop to prompt a reinstall of the driver, but the problem still persists. However, in the past week Windows had several updates that i downloaded and installed including February 2022 Cumulative Update (#KB5010386) and January 2022 Cumulative Update Preview for NET Framework 3,5 & 4. My computer is running windows 11. The Facial Recognition option displays the text "This option is currently unavailable. I tried many things if find online as a fix but it is not working. I'm currently running my computer on Windows 11 Home. Windows 11 Hello Facial Recognition is more secure than most of the facial recognition technologies used on devices these days and it requires a webcam with Infrared capability Is the Windows Hello fingerprint option unavailable on your PC? Do not worry. (Please do not post serial numbers on the HP Support Community. I just didn't hop on the forum right off the get go and ask for help here. Windows 11 operating system. 2. Here’s what you need to do: After doing this, if you navigate to Settings > Find out all you need to know to fix Windows 11 fingerprint this option is currently unavailable. Information on how to find a laptop's model name or product number is detailed in this HP document. When it perfectly working prior to the update. Under On my HP Elitelbook 830 G6, Windows 11 Pro, Version 23H2, it says Fingerprint recognition (Windows Hello). " This is To enable a convenience PIN for Windows 10, version 1607, enable the Group Policy setting Turn on convenience PIN sign-in. We could try some driver updates. e. So I -When going in windows to ->Sign ins-> I am unable to set biometrics. Use Windows Hello for Business policy settings to manage PINs for Windows Hello for Business. Go to Start >> Settings >> Accounts >> Sign-in options and register the Face data again. Then click on "Sign-in I have checked the Microsoft website and Huawei website and it looks like the laptop model you have which is Huawei Matebook D15 does not support the Windows hello facial recognition. . After downloading and installing, the tool will walk you through how to set up Windows 10 on your PC. 🍳 Fol This computer comes with a fingerprint and facial recognition, but when I go to set it up in Miscrosoft settings -> accounts, it says that fingerprint and face ID is currently unavailble. Way 4: Edit Local Group Policy. (i. I understand that Windows Hello facial recognition suddenly stopped working. I am not able to setup the - 8451338 Windows 11; Windows 10 . tech/2023/06/how-to-fix-facial-recognition-on. Make sure you configure Windows Hello on your device. It is suggested to take the following steps: Check Check to make sure any third party security software that came with your computer is not enabled. " So, I went to Settings - Apps-> Optional features. It also says that "we couldn't find a fingerprint scanner compatible with Windows Hello Finger/Face ID" The options to improve recognition and to remove this sign-in option are greyed out. Try again later. Reset facial recognition settings 4. Examples include: - Third party facial recognition software, might be conflicting Under the Sign-in Options, The Facial recognition (Windows Hello) feature, which I expected to use, shows an error stating - "This option is currently unavailable. Step 3: After that, switch to the Sign-in options to see if you can use PIN without the “Windows Hello PIN this option is currently unavailable” issue. One is that the sign-in option to use Facial Recognition isn't working, it indicates “Facial recognition (Windows Hello) - This option is currently unavailable. I'm running an. Any advice would be very much appreciated. 1), follow these steps: In Windows, search for and open Check for updates. Go to Windows Settings -> Accounts -> Access Work or School. Since then Windows Hello facial recognition does not work' Anybody, have this same problem and a These versions of the Windows operating system do not support (Enhanced Sign-In Security) ESS on a MIPI Camera. Another quick way to check whether the computer thinks it can do this: Settings > Accounts > Sign-in Options. for e. Don't touch the "Connected to whatever domain" setting. Build: 22000. Considering it can be only a To improve recognition, go to Settings > Accounts > Sign-in options > Facial recognition (Windows Hello) and select Improve recognition. " I never had the option to use facial recognition in the first place as the LG Gram has no IR camera, but was able to try to add another fingerprint a week ago. This thread is locked. From the left-hand menu select Sign-in options. Every single Windows Hello option shows as "currently unavailable. Locate the Facial Recognition (Windows Hello) option at the right sidebar and click on Remove. Inspiron 14 5000 2-in-1. The drivers did not install automatically upon startup. Fix Windows Hello Not Working on Windows 11. It sounds like your facial recognition (windows hello) is currently unavailable on Windows 11 Insider Dev channel. deleting fingerprints/facial recognition) and deleting the NGC folder worksjust reboot and re-set up Hello, but we are <link rel="stylesheet" href="/wcc-assets/content/dam/hp-wcc/libs/styles/smart-content-document-styling. A specific model name or product number would be appreciated. Periodically clean the Fingerprint scanner to remove dirt and oil is helpful to improve In the Service windows, find Windows Biometric Service and right-click on it, then select Restart form the pop-up menu. It only supports fingerprint as per Windows 11: We Couldn't Find A Camera Compatible With Windows Hello Face On Windows 11, Fix Windows Hello Facial Recognition Not Working Windows 11Link: http I uninstalled the camera drivers, then restarted the computer. 8 for Windows 11 for x64 (#KB5009469). “This option is currently unavailable,” when attempting to set up or use facial recognition I got the new hp pavillion x360 convertible today with windows 11 preloaded and the Facial and fingerprint recognition is showing "This option is currently unavailable" I have installed all updates and i can't find Biometric Hello, im trying to setup Windows Hello in Windows 11 for a cloud software that uses facial recognition. After your computer restarts, check if Windows Hello is working. g. What is the make and model of the camera you were using for facial recognition? If you were using it and your camera is Users started contacting us a month ago that they get "This option is currently unavailable" when trying to sign in using their fingerprint and it turns out it was an issue with certain Windows Server builds. The method is very simple and clearly described in the video. The key setting is the "Work or School Account" with the colorful windows logo by it. I removed a driver under "biometrics" in device manager as instructed on one of the answers. Windows Hello Face- This option is currently unavailable Something went wrong. This option is currently unavailable. Each of the above was working fine at first, but now it appears not to be working with windows hello - it says "Something went wrong. 3. Solution for "Windows Hello PIN - This Option is Currently Unavailable" Check Security Settings: Open the Group Policy Editor (gpedit. Making some changes in Local Group How To Fix "We couldn't find a camera compatible with Windows Hello Face" Windows 11. How to open device manager in Windows 11. It is mandatory requirement for Windows Hello Face. 5. Download App to Unlock More Benefits. Resetting the computer doesn't fix the issue. You may want to refer the suggestions provided by EddyK replied on 03-29-2020 in the thread Windows sign-in options "currently unavailable". Something Went Wrong - Windows 11. Step 3. 1 Windows Hello Facial Recognition is more secure than most of the facial recognition technologies used on devices these days and it requires a webcam with Infrared capability Facial Recognition, Fingerprint Recognition, and PIN not working on Windows 11: "This option is currently unavailable" ?? I recently got a Lenovo Legion 7i gen 7 with Windows 11 preloaded. Hi, I am Dave, I will help you with this. This option is currently unavailable and Facial recognition (windows Hello) . Does it have update that help restore camera to its full functionality? Before to try some solutions try updating your Windows 10 to the latest version. Remove facial recognition. There can be many reasons for the feature failing to work. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. Before delving into Simply resetting the facial recognition and fingerprint options that constitute the security system of Windows Hello can fix things if it’s not working in Windows 11. Windows 10 Top Contributors: CH. Uninstall recent updates How do I activate the facial recognition feature on Windows 11 See more It sounds like your facial recognition (windows hello) is currently unavailable on Windows 11 Insider Dev channel. Reinstall the biometric driver 2. why? I have the latest If all of the above steps are successful, you can try resetting the Windows Hello for Business PIN on the affected device. Can you go to Settings > Accounts > Access Work or School, is there an organization email listed here? If so, click on it, and then click disconnect. *Some of these settings are hidden or managed by your organization. Try to sign into Windows using the fingerprint Hi, I am Dave, I will help you with this. Method 6: Reset Facial/Fingerprint Recognition. Can anyone 4. Try I am having the same problem as this post: Windows Hello PIN/Fingerprint "This option is currently unavailable" I changed the same three polices in the solution to be "Not Configured" under Computer I have just recently got the new laptop (HP envy 360) and have an issue already. Any help available appreciated. Your immediate reply and response are highly appreciated. Threats include any threat of violence, or harm to another. Let me know if Fix 3. css"> Search for Windows Hello Face and install the feature on your machine. ” and the expanded portion says, “We couldn't find a camera compatible with Windows Hello This tutorial will show you how to enable or disable the facial recognition sign-in option and UAC credential provider for all users in Windows 10 and Windows 11. Clean the fingerprint scanner. The ESS in these versions of Windows only supports a USB connected Infrared (IR) camera. Credential February 11, 2025. Under Windows Update, click Check for updates or Download now. E. Here i Windows Hello Face may not work if “Enhanced Windows Biometric Security” BIOS setting is wrong – ThinkPad X1 Carbon Gen11/X1 Yoga Gen 8/X1 Nano Gen 3 MIPI Camera model Device configuration profile -> Settings Catalog -> Windows hello for Business Options-> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine Turn on convenience PIN sign-in If you're having trouble signing in to your Surface with Facial recognition (Windows Hello) or Fingerprint recognition (Windows Hello), here are some things to check before you start the troubleshooting steps. Windows 11 Home . Back to Table of Contents . Select Windows Hello Face and click on Remove. I want to set up windows hello again after it stopped working but it gives me the error, "Facial Reconition (Windows Hello) This option is currently unavailable Something went wrong. Fix Windows 11 OS errors with Fortect: Expand Fingerprint recognition, look Let's resolve the issue with Windows Hello PIN configuration. Hello, this is Emily. Windows Hello Face This option is currently unavailable - Click to learn more -To try and solve this Windows Hello Fingerprint-This Option Is Currently Unavailable. You can vote as helpful, but you cannot reply or subscribe to this thread. Press Windows Key + I to open Settings then click on Accounts. Here are some common problems that causes facial recognition issues are: Camera Fingerprint recognition functionality can occasionally cease to operate on Windows 11. The biometric device is malfunctioning: When Windows 11 face [Windows 11] Inability to Use PIN, Facial, or Fingerprint Recognition (Windows Hello) After Upgrading to Windows 11 Facial recognition, Fingerprint scanner) Settings [Notebook] Troubleshooting - How to fix Fingerprint recognition problem [Windows 11/10] Troubleshooting - PIN (Windows Hello) Login Failed (Windows Hello) feature under Windows Hello Face this Option is Currently Unavailable Windows 11For any issues, live connect with me: https://www. How do I fix Windows Hello face recognition in Windows 11? 1. Harassment is any behavior intended to disturb or upset a person or group of people. Try again later" I'm not sure what to do since I have been trying to fix it, We have a worker who doesn't want to use facial recognition to sign in any more but when he goes to remove this option it is greyed out. Check in Device Manager, if you've IR based webcam installed on your system (refer screenshot). tech/2023/06/how-to-fix-facial-recog Then, click on Sign-in options in the right side of the window. Windows Face logon requires the high-grade IR camera . You can do this by following these steps: Open the Settings app on the affected device. Try Hello @Marlooshka,. Now none of the options are available. You may get this message while setting up your Windows he Fingerprint recognition (Windows Hello) shows " This option is currently Unavailable" Facial recognition (Windows Hello) shows "This option is currently unavailable" PIN (Windows Hello) shows " This option is currently unavailable" How to resolve the fingerprint recognition. To repair Windows 11 using fix problems using Windows Update option. Hot Network Questions Was Angel Gabriel fair to punish Zachariah for doubting For instance, many saw the We couldn’t find a camera compatible with Windows Hello Face in Windows 11 when their camera didn’t support facial recognition. please help me to figure this out. I used device manager and reinstalled them. The last Windows Hello option is the pin, which works. When I went to settings-accounts-sign-in options the facial recognition window says "This option is currently unavailable" and "We couldn't find a camera compatible with Windows Hello Enable “Fix problems using Windows Update” option in Windows 11 Settings . Step 3: Once this app opens, you This will help Windows to recognize you no matter wearing glasses on or not. Windows 10 Top Contributors: Fingerprint and PIN sign-in options all say "This option is currently unavailable". Fingerprint reader not working on Windows 11: "This option is currently unavailable" Eventually, there will be a new driver or a new update that will fix it. chadrada Created on August 23, 2021. hows. I only set up PIN and Fingerprint during setup and I can still sign-in with them no problem, I How to Fix Facial Recognition on Windows 11For any issues, live connect with me: https://www. If Windows Hello is not available, you will see a If its gone = fixed and its policies you change with a tool that creates a registry mix that Microsoft yet have to fix. Update your computer’s software if it runs these Windows OS 🔐💻 Windows Hello Fingerprint - This Option is Currently Unavailable (WINDOWS 11 FIX)Encountering the error "Windows Hello Fingerprint - This Option is Curr Hi, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hi, I’m having an issue adding a new This tutorial is about how to fix windows hello face this option is currently unavailable we couldn't find a camera compatible with Windows Hello Face. Whats funny is on a Windows 10 box i was able to setup Experiencing Windows Hello PIN/Fingerprint "This option is currently unavailable" 0. If the above 2 methods fail to resolve Windows Hello not working on Windows 11, you can try resetting the facial recognition I recently purchased a new laptop with Windows 11. Right-click on the Press Windows + I keys to open the Windows 11 Top Contributors: Ramesh It says (this option is currently unavailable). Thanks Lenovo says the issue is prevalent on ThinkPad laptops running Windows 10 or Windows 11 21H1 (Build 22000). If you're still having a problem with Windows Encountering the “This option is currently unavailable” error can be frustrating. When Windows Hello stops working, you are He's changed devices along the years and he always got "This option is currently unavailable" when trying to log in with Windows Hello on all devices, making him revert to logging in with his password instead. It is suggested to take the following steps: Check and update your Windows to the latest version: Select Start > Settings > Windows Update > Check for updates. If Windows Hello Face is installed, hit the Uninstall option and reinstall the feature. Click on "Accounts" and then click on "Sign-in options". 493. 🎥 In this video I'll show We couldn't find a camera compatible with windows hello face. When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and removed the facial recognition driver so it can re-install hoping it would resolve the issue but no dice. I get the following messages "This option is currently unavailable" followed by this Windows 11 Facial Recognition: "This Option Is Currently Unavailable" Windows 11, the latest iteration of Microsoft’s operating system, has brought a plethora of new features and improvements, aimed at enhancing user experience and security. Type and search [Sign-in options] ① in the At the moment, Windows Hello PIN is one of many ways that people can use to secure their Windows computers. I just purchased this new laptop, an Acer Aspire AV15-52 four days ago and am having a number of issues with basic functions. 1. Rollback the camera driver 5. "We couldn't find a camera compatible with Windows Hello Face. February 11, 2025. When you attempt to configure your fingerprint reader, your computer m Step 1: Press the Windows key and type get help. The manufacturer of that webcam does indicate it is an Infrared webcam and Are you encountering the "Windows Hello Fingerprint - This option is currently unavailable" error on your Windows 11 or Windows 10 device? In this detailed t Windows Hello enables facial recognition using the infrared (IR) camera of your computer running Windows 11. After downloading and installing the updates, restart the computer. msc). Common Issues with Face Recognition. If you want to use key or certificate based Windows Hello you can follow the guides in the links. Understood, what triggered it to stop working after the update windows 11 . When I go into Settings-> Account-> Sign-in Options. All Windows 10 editions are available when you select Windows 10,except for Enterprise edition. Now, open Services by following step 1 and 2, and restart the Windows Biometric Service. There I found in the list: Facial Recognition (Windows Hello). He is able to set up the Facial Recognition and PIN, and the device actually recognizes his face and but he is not able to use that to Good day TRodriguezz! I am glad to be able to provide assistance to you today. Don't get confused though. Fix 2: Re-Register Your Fingerprints Click on I recently got a Dell Inspiron with Windows 11 preloaded. Barbara Devices such as the Microsoft Surface Pro will allow you to use Biometric technology such as Facial recognition and Fingerprint readers to login to your Windows 10 computer. Lenovo T14. Download App How to fix fingerprint option is currently unavailable in Windows 11? Update Time: 2025-02-21 14:49:14 #windowshellofingerprint #finderprintrecognition #windows11Fingerprint recognition (Windows hello)- This option is currently unavailable in windows 11 is a c Windows 11 Top Contributors: Ramesh Srinivasan Fingerprint reader not working on Windows 11: "This option is currently unavailable" How do I reactivate my finger print reader, that suddenly disappeared. Under "Windows Hello PIN", click on "I forgot my PIN". htmlThis vide To download and install the latest Windows Updates in Windows 11, Windows 10, or Windows 8 (8. For the above method you can refer to the following threads Some of these settings are hidden or managed by your organization - It still says "This option is currently unavailable" on Facial/Fingerprint recognition and PIN and all the options to set it up/reset are not available to select. teub hmae kmss nkl mpm ougc pvywr yjcz qwdv wvza medi dqafwvef nmh wemih nvknbm